Cynthia Felix Jeffers is a highly respected and accomplished educator who has dedicated her 28 year career with the NYCDOE to ensuring all students in particular English Language Learners and Students with Disabilities have access to and receive a high quality education. She has extensive knowledge of and expertise in supporting the instructional needs of diverse student populations and has been instrumental in planning and implementing bilingual programs in New York City. She is currently the Senior Director of Bilingual Programs in the Division of Multilingual Learners and oversees the planning implementation and sustainability of bilingual programs. Her past leadership experiences have spanned the realm of education, and include serving as Network Leader, Instructional Support Specialist, Administrator of Special Education, Curriculum Specialist, Director of Parent Outreach, Director of Bilingual/ESL Programs, Bilingual and Monolingual Teacher and her favorite PTA Mom. In addition, she has presented at national and local conferences and has served as a guest lecturer for colleges and universities. She is a proud alumnus of NYC public schools and graduated summa cum laude from Brooklyn College with an Advanced Certificate in School Administration & Supervision, a Master's Degree in Special Education and a Bachelor's Degree in Education & Speech.